William Hill Implements New Protocols to Ensure Safety at Retail Locations

Ever since William Hill’s retail locations were closed in nine states back in March, we’ve been working with our retail partners to prepare for how we can re-open our doors in a safe and responsible manner.  

We successfully launched Drive Thru Mobile Sports Books in Nevada throughout the month of May —which allowed sports fans to safely sign up and deposit into their William Hill Nevada Mobile Sports Book accounts.

The health and safety of our customers and employees continues to be our top priority. With newly implemented protocols at William Hill’s retail sports books, we have created an environment that is safe for everyone. 

We’re looking forward to seeing you soon. Until then, stay safe and let’s continue to #BeatTheSpread. 

What We Are Doing to Ensure Your Safety

a)     Supervisors to regularly sanitize kiosks and chairs

b)     Ticket writer to regularly sanitize the counter

c)     All staff to wear masks and gloves

d)     Plexiglass sneeze guards to be in place at the counter

e)     Sportsbook to be deep cleaned daily

f)       Employees to clean workstation regularly, including related equipment

g)     Sanitizer stations available throughout the Sportsbook 

h)     Every other betting station open

i)     Physical distancing intervals to be marked for ticket window and kiosk queues

j)     Seats, tables, carrels and/or booths to be reconfigured or reserved/removed to allow for appropriate physical distancing

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, WILLIAM HILL MAY TERMINATE THIS AGREEMENT WITH OR WITHOUT NOTICE IF ILLINOIS EXECUTIVE ORDER 2020-41 EXPIRES, IS TERMINATED, ENDED OR WITHDRAWN, OR HELD INVALID.  

Executive Order 2020-41 states in pertinent part that “During the duration of the Gubernatorial Disaster Proclamations, the provisions in the Sports Wagering Act, 230 ILCS 45/25-30(f), 25-35(f), and 25-40(i) requiring in-person creation of a sports wagering account at a facility authorized pursuant to the Act in order to participate in sports wagering offered over the internet or through a mobile application, are suspended.”    

IF YOU DO NOT AGREE WITH THIS AGREEMENT (OR ARE NOT AUTHORIZED TO DO SO) YOU MAY NOT JOIN THE WHAP.