Responsible Gaming

When the Fun Stops. If your gambling is no longer fun, don’t wait for the problem to get worse. Contact the Nevada Council on Problem Gambling and Get Help Now or call 1-800-522-4700 to reach the 24-hour Problem Gamblers Helpline.

Limit Setting

Per, Nevada Regulation 5.170.4, Caesars Sportsbook by William Hill empowers its players by offering several limit options to enjoy their gaming experience responsibly.

Caesars Sportsbook by William Hill Limit setting capabilities are found here and are subject to jurisdictional requirements.

Self-Exclusion

In the state of Nevada, Caesars Sportsbook by William Hill customers can self-exclude from further wagering for a minimum of twelve (12) months from the date of acknowledgement of enrollment if they feel at risk of developing gambling-related problems. Patrons may exclude directly through a sports book or by mailing in a Caesars Sportsbook by William Hill Self-Exclusion form found here.

Caesars Sportsbook by William Hill’s US Self-Exclusion program will ban the requestor from all Nevada-based Caesars Sportsbook by William Hill sports books. After twelve (12) months from the date of acknowledgement of enrollment in the program, a patron may request reinstatement of privileges, in writing, by completing a Reinstatement Form.

A patron’s request also includes the exclusion of all Caesars Sportsbook by William Hill privileges, including Caesars Sportsbook by William Hill Reward Card benefits, play privileges, direct mail marketing, special promotions, offers, and events via push notifications, e-mail, and other means, including SMS messaging.

The privileges are excluded for the duration of the exclusionary period. This request will be applicable at all Caesars Sportsbook by William Hill owned and operated properties, including all properties that are opened or acquired after the date of the request.

Please note: At the completion of one’s Self-Exclusion period, the following actions are mandatory for consideration of reinstatement.

  • A standardized letter should be sent to The Caesars Sportsbook by William Hill Office of Self-Exclusion indicating one’s interest and intent to return to Caesars Sportsbook by William Hill Sports Books.
  • Requestors cannot be found to have breached their current Self-Exclusion agreement at any time within exclusion period.
  • Only those who have fulfilled the self-exclusion term as outlined per jurisdictional requirement and adhere to items one and two shall be considered for reinstatement.
  • Consideration of a request for reinstatement of privileges will occur no sooner than thirty (30) days from receipt of the properly completed and executed Reinstatement Form.

The address to send Self-Exclusion and Reinstatement forms to is:

Caesars Sportsbook by William Hill US Office of Responsible Gaming 6325 S. Rainbow Boulevard Las Vegas, NV 89118

Opt Out Program

Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from Caesars Sportsbook by William Hill by emailing responsiblegaming@williamhill.us, or marketing@williamhill.us, or by calling (855) 754-1200. Customers may also write to us at:

Caesars Sportsbook by William Hill
Marketing Department
6325 S. Rainbow Blvd., Suite 100 Las Vegas, NV 89118

Copyright © 2020 American Wagering, Inc. All Rights Reserved.

If you have questions or issues installing your app, please call our Customer Support Team at 1-855-754-1200

Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call or text 1-800-522-4700. ©2020, Caesars License Company, LLC.

Responsible Gaming

ENJOY THE SPORTING EVENT AND YOUR BET

William Hill values you as a customer and is thankful that you have chosen us to be your race & sportsbook provider.

We know that most of our customers enjoy watching the sporting event more than actually wagering on the event and that the wager is simply a form of adult entertainment.

However, we do recognize that for a small portion of our customers, wagering may become much more important than the sporting event itself and could lead to negative consequences in other areas of the customer’s life.

William Hill encourages responsible gaming by educating our employees and by making problem gambling information available to our customers at our sportsbook counter and on this Website.

Warning signs of problem gambling can include:

  • Losing time from work, school, or family due to betting
  • Repeatedly failed in attempts to stop or to control betting
  • Borrowing money to gamble or pay betting debts
  • Betting to escape worry or trouble
  • Neglecting the care of one’s self or family in order to bet
  • Lying about the amount of time or money spent on betting
  • Selling or pawning personal possessions to get money to bet
  • Having feelings of hopelessness, depression, or suicide as a result of betting

Nevada:

If you or someone you know is experiencing any of these warning signs, we encourage you to visit the Nevada Council on Problem Gambling at www.nevadacouncil.org or call the Problem Gamblers HelpLine at 1-800-522-4700 for confidential information and assistance.

William Hill Patron Self-Limit Form

Iowa:

If you or someone you know is experiencing any of these warning signs, we encourage you to visit the Responsible Gaming page of the Iowa Gaming Association at www.iowagaming.org, visit 1800betsoff.org or call 1-800-BETS OFF for confidential information and assistance.

Iowa Self-Exclusion Facility Enrollment Form

Iowa Self- Exclusion Mail-In Enrollment Form

New Jersey:

If you or someone you know is experiencing any of these warning signs, we encourage you to visit the Council of Compulsive Gambling of New Jersey at www.800gambler.org or call the Problem Gamblers HelpLine at 1-800-GAMBLER for confidential information and assistance.

If you or anyone you know has a gambling problem, call 1-800-GAMBLER.

New Jersey Casino Gambling Self-Exclusion Program
You may submit an application IN PERSON at one of the following New Jersey Division of Gaming Enforcement locations, Monday through Friday from 8:30 a.m. to 3:00 p.m.:

  • Arcade Building – Entrance B
    Tennessee Ave. and Boardwalk
    Atlantic City, New Jersey 08401
    609-441-3015
  • 140 E. Front Street
    Trenton, New Jersey 08608

You may also submit an application by visiting the following New Jersey Racing Commission Office during normal business hours (call to verify when open).

  • Monmouth Park
    175 Oceanport Avenue
    Oceanport, New Jersey 07757
    (732) 222-7700

For additional information, please visit the Division of Gaming Enforcement’s Self Exclusion Program page.

New Jersey REQUEST FOR VOLUNTARY SELF-EXCLUSION Form

ENJOY THE SPORTING EVENT AND YOUR BET

William Hill values you as a customer and is thankful that you have chosen us to be your race & sportsbook provider.

We know that most of our customers enjoy watching the sporting event more than actually wagering on the event and that the wager is simply a form of adult entertainment.

However, we do recognize that for a small portion of our customers, wagering may become much more important than the sporting event itself and could lead to negative consequences in other areas of the customer’s life.

William Hill encourages responsible gaming by educating our employees and by making problem gambling information available to our customers at our sportsbook counter and on this Website.

Warning signs of problem gambling can include:

  • Losing time from work, school, or family due to betting
  • Repeatedly failed in attempts to stop or to control betting
  • Borrowing money to gamble or pay betting debts
  • Betting to escape worry or trouble
  • Neglecting the care of one’s self or family in order to bet
  • Lying about the amount of time or money spent on betting
  • Selling or pawning personal possessions to get money to bet
  • Having feelings of hopelessness, depression, or suicide as a result of betting

Nevada:

If you or someone you know is experiencing any of these warning signs, we encourage you to visit the Nevada Council on Problem Gambling at www.nevadacouncil.org or call the Problem Gamblers HelpLine at 1-800-522-4700 for confidential information and assistance.

William Hill Patron Self-Limit Form

Iowa:

If you or someone you know is experiencing any of these warning signs, we encourage you to visit the Responsible Gaming page of the Iowa Gaming Association at www.iowagaming.org, visit 1800betsoff.org or call 1-800-BETS OFF for confidential information and assistance.

Iowa Self-Exclusion Facility Enrollment Form

Iowa Self- Exclusion Mail-In Enrollment Form

New Jersey:

If you or someone you know is experiencing any of these warning signs, we encourage you to visit the Council of Compulsive Gambling of New Jersey at www.800gambler.org or call the Problem Gamblers HelpLine at 1-800-GAMBLER for confidential information and assistance.

If you or anyone you know has a gambling problem, call 1-800-GAMBLER.

New Jersey Casino Gambling Self-Exclusion Program
You may submit an application IN PERSON at one of the following New Jersey Division of Gaming Enforcement locations, Monday through Friday from 8:30 a.m. to 3:00 p.m.:

  • Arcade Building – Entrance B
    Tennessee Ave. and Boardwalk
    Atlantic City, New Jersey 08401
    609-441-3015
  • 140 E. Front Street
    Trenton, New Jersey 08608

You may also submit an application by visiting the following New Jersey Racing Commission Office during normal business hours (call to verify when open).

  • Monmouth Park
    175 Oceanport Avenue
    Oceanport, New Jersey 07757
    (732) 222-7700

For additional information, please visit the Division of Gaming Enforcement’s Self Exclusion Program page.

New Jersey REQUEST FOR VOLUNTARY SELF-EXCLUSION Form

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, WILLIAM HILL MAY TERMINATE THIS AGREEMENT WITH OR WITHOUT NOTICE IF ILLINOIS EXECUTIVE ORDER 2020-41 EXPIRES, IS TERMINATED, ENDED OR WITHDRAWN, OR HELD INVALID.  

Executive Order 2020-41 states in pertinent part that “During the duration of the Gubernatorial Disaster Proclamations, the provisions in the Sports Wagering Act, 230 ILCS 45/25-30(f), 25-35(f), and 25-40(i) requiring in-person creation of a sports wagering account at a facility authorized pursuant to the Act in order to participate in sports wagering offered over the internet or through a mobile application, are suspended.”    

IF YOU DO NOT AGREE WITH THIS AGREEMENT (OR ARE NOT AUTHORIZED TO DO SO) YOU MAY NOT JOIN THE WHAP.