FAQ – NEW ACCOUNT

Where can I sign up?
At any William Hill full-service sports book in Nevada. Click here for a list.

What kind of device and service do I need?
The William Hill Nevada Mobile Sports app can be used on any iPhone, iPad, Android phone or Android tablet.

How do I put money in my account?
Cash deposits can be made at all William Hill Sports Books, Mobile Sports Deposit Hot Spots located inside PTs and Sierra Gold taverns, and 7-Eleven locations throughout Nevada.

How do I get my money?
Stop at any participating Full-Service William Hill Nevada Sports Book locations during operating hours and make a withdrawal. You may also call 702.754.1280 to request a check to be mailed to your address on record.

Can I make any bet (parlay, teasers, half time InPlay)?
Yes, any type wager that you can make at a William Hill Sports Book or Kiosk can be made on your phone, including Parlay Cards and InPlay wagering.

How do I look up my account history?

On the app home screen, please press ‘Account Balance Icon’ on the top right corner of the screen and select ‘Account History.’

What do I need to get started?

  • A completed Mobile Sign Up Form. It may be completed online here or picked up at our select manned William Hill locations.
  • A valid photo ID. You may have to fill out a Form W-9 at one of our William Hill locations.

How much do I have to deposit and how much can I wager?
Deposit any amount you want. As for betting, you can go from $2 up to the amount of the betting limit of a particular game. William Hill reserves the right to limit or refuse any wager.

I already have an account through PT’s. Can I start making bets now?
Yes, but first you must call William Hill Customer Support at 855.754.1200 to activate the account for mobile use.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, WILLIAM HILL MAY TERMINATE THIS AGREEMENT WITH OR WITHOUT NOTICE IF ILLINOIS EXECUTIVE ORDER 2020-41 EXPIRES, IS TERMINATED, ENDED OR WITHDRAWN, OR HELD INVALID.  

Executive Order 2020-41 states in pertinent part that “During the duration of the Gubernatorial Disaster Proclamations, the provisions in the Sports Wagering Act, 230 ILCS 45/25-30(f), 25-35(f), and 25-40(i) requiring in-person creation of a sports wagering account at a facility authorized pursuant to the Act in order to participate in sports wagering offered over the internet or through a mobile application, are suspended.”    

IF YOU DO NOT AGREE WITH THIS AGREEMENT (OR ARE NOT AUTHORIZED TO DO SO) YOU MAY NOT JOIN THE WHAP.